CC Pace: Helping Credit Unions Navigate the Changing Fintech Landscape

By John San Filippo

In today’s rapidly evolving financial technology landscape, credit unions face increasing pressure to deliver seamless digital experiences, while managing a growing array of vendor relationships. Finding and retaining qualified talent to navigate these complexities can be challenging. Faifax, Va.-based CC Pace, a talent and advisory firm with over 45 years of experience, offers a unique solution: fractional workers and specialized advisory services tailored to credit unions’ needs. 

Tim VanTassel

Finopotamus recently spoke with Tim VanTassel, president of CC Pace, to discuss how his company helps credit unions thrive in this dynamic environment. VanTassel, a seasoned fintech veteran with a background at FICO, brings a wealth of experience to CC Pace. He highlighted the company’s commitment to “doing right by people,” a philosophy that resonates with both clients and the talent they place.

A Flexible Approach to Talent Acquisition

CC Pace primarily serves the consumer lending industry, with a strong focus on credit unions. “We don’t have a typical credit union engagement,” VanTassel explained. Their services range from placing permanent employees to providing short-term contract workers and specialized advisory services. This flexible approach allows CC Pace to cater to the diverse needs of credit unions, from small institutions requiring back-office assessments to sophisticated credit unions seeking cutting-edge digital solutions.

One area where CC Pace shines is fractional work. “It’s a different wrapper,” VanTassel said, distinguishing fractional workers from traditional temporary employees. These individuals are highly experienced professionals who prefer shorter-term, project-based work, offering credit unions access to high-level expertise without the commitment of a full-time position. “You get a higher level of experience,” VanTassel noted, emphasizing that fractional workers fill specific needs for a defined period, often transitioning to part-time support after the initial intensive phase.

Navigating the Vendor Maze

With the explosion of fintech vendors, credit union CTOs are inundated with choices. VanTassel pointed out that a mid-sized credit union might have 30 or more vendors vying for their attention. CC Pace helps credit unions cut through the noise, providing expert guidance on vendor selection and implementation. “Being able to bring in a second set of eyes for a period of time is immensely valuable,” VanTassel stated.

AI: A Double-Edged Sword

VanTassel also delved into the impact of artificial intelligence (AI) on talent acquisition. “You’re not going to lose your job to artificial intelligence,” he quipped. “You’re going to lose your job to somebody else using artificial intelligence.” He shared a surprising insight into the world of resume screening, revealing that AI can detect plagiarized content in resumes – a surprisingly common occurrence. This technology allows CC Pace to quickly identify qualified candidates and ensure that clients receive only the most credible applicants.

While acknowledging the benefits of AI for job seekers in crafting polished résumés , VanTassel stressed the importance of human interaction in the hiring process. CC Pace insists on “showing your hands” during technical interviews to ensure candidates aren’t relying on AI to answer questions. He predicts a growing demand for senior-level professionals who can effectively leverage AI while retaining their core expertise.

The CC Pace Difference

What sets CC Pace apart, Finopotamus asked? VanTassel highlighted the company’s commitment to client engagement and cost-effectiveness. “We don’t sponsor the PGA Tour, and it shows in our rates,” he joked. This lean approach allows them to offer competitive pricing without sacrificing quality. They prioritize building strong relationships with both clients and talent, fostering a collaborative environment that benefits everyone involved. “We’re really engaged,” he stressed, emphasizing the company’s dedication to ensuring successful placements and providing ongoing support.

The Future of Credit Unions

For credit unions seeking to improve member experiences, navigate the complex vendor landscape, or find top-tier talent, CC Pace offers a personalized and effective solution. VanTassel’s closing thoughts capture the essence of the CC Pace mission: helping credit unions achieve their goals by providing access to the right talent and expertise at the right time.

VanTassel sees a bright future for the credit union industry, predicting continued growth and consolidation at the higher end of the market. He believes that open banking and the increasing focus on fraud prevention will create new opportunities for credit unions to enhance member experiences and strengthen their competitive position. “The credit union space is fantastic right now,” he enthused.