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Vertice AI Joins the Jack Henry™ Vendor Integration Program

  • Writer: Kelsie Papenhausen
    Kelsie Papenhausen
  • 6 days ago
  • 3 min read

- VIP enables Vertice AI to integrate with Symitar® -

Athens, Ga. – Apr 8, 2025 – Vertice AI, a leader in AI-powered member growth solutions, today announced that it has joined the Jack Henry™ Vendor Integration Program (VIP). Participation in the program will provide Vertice AI with access to Jack Henry’s technical resources to enable its platform to integrate with Symitar®. The Vendor Integration Program is designed to help ensure that Jack Henry’s customers can easily deploy third-party products.

 

The Vertice AI platform integrates with Symitar via a Custom Solutions integration that enables third-party access to the platform’s core data and business rules. These custom integrations are specifically crafted for the Vertice AI platform to achieve a universal integration approach that serves a broad array of financial institutions.

 

Vertice AI harnesses AI and existing member data to deliver member-centric recommendations that allow credit unions to know, grow, and measure their membership base. Vertice AI’s scoring system enables credit unions to identify hyper-targeted cross-selling opportunities and offer the right products or services to members at the right time, maximizing member economic participation and fostering deeper relationships. Platinum Federal Credit Union, MC Federal Credit Union, and Benchmark Federal Credit Union are among the first credit unions to adopt the Vertice AI platform with VIP integration, enhancing their ability to personalize engagement strategies, drive existing member growth, reduce churn, and optimize new member acquisition.

 

"Credit unions have access to a wealth of member data, yet transforming this information into meaningful insights has remained a challenge,” said Mitch Rutledge, CEO of Vertice AI. “Our platform takes complex data and creates precise, personalized engagement strategies that drive retention, increase wallet share, and build lasting member relationships. Participating in Jack Henry’s Vendor Integration Program makes it easier for credit unions to harness the full potential of their core data, enhance member engagement, and unlock new revenue opportunities while maintaining operational efficiency."

 

Jack Henry’s VIP takes the customer out of the middle, providing vendors with direct access to Jack Henry’s technical resources and test systems. VIP inclusion is not an endorsement of the vendor’s product.

 

About Jack Henry & Associates, Inc.® 

Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are a S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 48 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.

 

About Vertice AI

Vertice AI is a leading provider of AI-powered member growth solutions leveraging predictive analytics to help credit unions employ data to drive smarter business decisions. By harnessing artificial intelligence and member data, Vertice AI delivers actionable, member-centric insights that enable credit unions to optimize marketing investments, foster deeper relationships, and achieve measurable growth. Vertice AI has been recognized as a Top 25 Startup to Watch by the Atlanta Business Chronicle, honored as a Finalist at VentureTech 2023, and named the 2023 Innovation Challenge Winner by the Technology Association of Georgia (TAG).

 

 

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